Refund and Returns Policy

Thank you for shopping at KuyavarsArt (https://www.kuyavarsart.com). We value your satisfaction and strive to ensure you are pleased with your purchase. If you are not entirely satisfied, we’re here to assist.

Timeframe: You have 1 day from the date of delivery to initiate a return.
Condition: Items must be unused, in their original condition, and accompanied by the original packaging and receipt or proof of purchase. small chips in claypots may not affect the product its not refundable. if the product have any crack and leakage product rate is refundable.

Certain items are exempt from being returned:

Initiate Return: Contact us at [email protected] within the eligible return period to request a return authorization.
Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.
Inspection: Upon receiving the returned item, we will inspect it and notify you of the approval or rejection of your return.

Approval: If approved, refunds will be processed to the original payment method within 3 – 7 business days.
Partial Refunds: Applicable for items not in original condition, damaged, or missing parts not due to our error.

We replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email protected].

Order Cancellation: Orders can be canceled before they are shipped. Contact us immediately at [email protected] to request a cancellation.
Refund: If the order is canceled before shipping, a full refund will be issued to the original payment method.

For questions or assistance regarding returns and refunds, please contact us at [email protected].

Note: This policy is subject to change without prior notice. Please review it periodically for updates.

By making a purchase on our website, you agree to this Refund and Returns Policy.